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James Doc

A wonderful customer experience

Misc

Bad customer experience is awful. Have you ever tried to make amendments to train tickets if you've accidentally selected the wrong day? It's painful. It's at these points when you make decisions whether you will purchase...

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I Choose Hope

Personal

I woke up on the day of the Brexit result on an air bed on the floor of a friend's apartment in Boston, MA. It felt like a punch in the gut. It was also my last day in the US and was returning to a country who had just voted based on fear and...

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Good Friday...

Personal

Today is Good Friday. It is a day set in the Christian calendar to make time to reflect the day of Jesus’ death. It’s a day when we remember the events leading up to it… the person asking the price for Jesus’...

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Podcasts...

Misc

Back in 2006 when I owned my first (and last) iPod* I started to listen to a couple of podcasts, I listened for a few weeks and then got bored of them, so stopped listening to podcasts. To be honest, until recently I thought that podcasts were a...

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Code for the Kingdom

Tech

This happened. 120 people showed up. 16 projects were hacked on. God showed up. It was amazing. Onwards to C4tK 2016! A list of all the projects is on...

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Inlining SVG in CSS as a background image

Code

In a recent project, in an effort to reduce HTTP requests, I have been inlining various icons into my CSS via base64 encoding. It is really handy if you have a couple of icons that you need everywhere, e.g. a search or menu...

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