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James Doc

Category: Misc

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A wonderful customer experience

Misc

Bad customer experience is awful. Have you ever tried to make amendments to train tickets if you've accidentally selected the wrong day? It's painful. It's at these points when you make decisions whether you will purchase...

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Podcasts...

Misc

Back in 2006 when I owned my first (and last) iPod* I started to listen to a couple of podcasts, I listened for a few weeks and then got bored of them, so stopped listening to podcasts. To be honest, until recently I thought that podcasts were a...

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The Story Conference 2015

Misc

Last week I went along to The Story Conference. I wrote up some of my thoughts from the day on the V&A...

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That gingerbread house...

Misc

I’m in the process of moving to London. I’m thinking about boring things like packing boxes, and telling my bank I’ve changed address. In a bit of downtime yesterday, I had this brilliant idea: an Ikea branded...

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Waiting room congestion

Misc

Having had an appointment in the diary for six weeks, with a precise time given for arrival, I was entirely unsurprised to find that the hospital were stating that there were 103 patients in the queue and that the waiting time would be between...

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Block

Misc

I suppose this is what they call writer block then… I've been outputting almost a post a day for the last couple of months, however as soon as I offer to write something for something else… zap. All gone.There are words but they just don't...

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